Frequently asked questions

Frequently asked questions (FAQ)


What should I do if I change my name/address?

Use our [Link]contact form[Link]. Always remember to quote the file reference we have allocated so that your data are processed correctly. Naturally, we will be happy to accept details of any new contact data from you by telephone. You can reach the Tesch mediafinanz GmbH Team between 09:00 and 17:00 hrs. at tel. no. +49 (0) 541 2029-200.





What must I do if I cannot meet the statutory payment term?

Should you be unable to meet a payment date agreed with us, please contact us so as to avoid further costs. You can reach the Tesch mediafinanz GmbH Team between 09:00 and 17:00 hrs. at tel. no. +49 (0) 541 2029-200.





Why do I receive a Tesch mediafinanz reminder, although I have not had any goods yet?

This is probably due to a prepayment requirement, frequently in the case of online auctions, for example. With that type of deal, as with regular purchasing transactions, a legal contract is established. So you will be legally required to pay for the goods in such cases.





Who are the bankers of Tesch mediafinanz?

Please use the transfer forms we have sent to you. To ensure that we are able to post your payment promptly, please always quote our file reference for each transfer. You will find the file reference on our reminder letter, Here is our account information Account number: 246 447 Bank sort code: 265 501 05 Sparkasse Osnabrück IBAN: DE50 2655 0105 0000 2464 47 SWIFT / BIC-CODE: NOLADE22





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