Frequently asked questions

Frequently asked questions (FAQ)


Is there such a thing as a ready-made solution for my software?

A Tesch mediafinanz connection facility is available for many current systems. You will find details of some of these solutions on our site page [Link]Partnerprogramm[Link]. You cannot see your software? Just ask us whether we know of a solution for your system. You can reach the Tesch mediafinanz GmbH Team between 09:00 and 17:00 hrs. at tel. no. +49 (0) 541 2029-110, or by e-mail to info@mediafinanz.de.





Which integration form should I choose?

As a rule, the right form of integration depends on your requirements. If you wish to pass claims to us and do not have any IT resources of your own, the CSV interface should be the best solution for you. If you use up-to-date shop and trading goods management software, we can often provide you with Tesch mediafinanz modules that you can use. These are easy to install and extend your software by our services package. The SOAP interface is an obvious solution for people with programming know-how. It offers the largest number of features and is updated on an on-going basis. Should you have any questions on the subject of IT, you can reach the Tesch mediafinanz GmbH team from Monday to Friday by telephone under +49 (0) 541 2029-110 or by e-mail to info@mediafinanz.de.





Which creditworthiness information can I call-off via Tesch mediafinanz interfaces?

Our SOAP interface allows you to use credit information from all our connected credit information providers and their products.





Why do I need a registration code?

A registration code is needed for "interlinking" your client account with the module or the plug-in. The input of the registration code tells us the name of the producer of the application. If there are any problems, this enables us to contact the producer of the application directly. You will receive the registration code from the provider of your Tesch mediafinanz link.






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