Frequently asked questions

Frequently asked questions (FAQ)


Is mediaFinanz a well-regarded collection company?

mediaFinanz GmbH is a registered debt collection company licensed by the District Court of Osnabrück in Germany and entered in the German Register of Legal Services. In addition, we are Germany's first debt collection company to be recognised with a German TÜV certification for our collection services. This highly regarded certification verifies that we reach a high data protection standard, high IT security and highly efficient processing standards.





Why do I need a registration code?

A registration code is needed for "interlinking" your client account with the module or the plug-in. The input of the registration code tells us the name of the producer of the application. If there are any problems, this enables us to contact the producer of the application directly. You will receive the registration code from the provider of your mediaFinanz link.





Which integration form should I choose?

As a rule, the right form of integration depends on your requirements. If you wish to pass claims to us and do not have any IT resources of your own, the CSV interface should be the best solution for you. If you use up-to-date shop and trading goods management software, we can often provide you with mediaFinanz modules that you can use. These are easy to install and extend your software by our services package. The SOAP interface is an obvious solution for people with programming know-how. It offers the largest number of features and is updated on an on-going basis. Should you have any questions on the subject of IT, you can reach the mediaFinanz GmbH team from Monday to Friday by telephone under +49 (0) 541 2029-110 or by e-mail to info@mediafinanz.de.





Which creditworthiness information can I call-off via mediaFinanz interfaces?

Our SOAP interface allows you to use credit information from all our connected credit information providers and their products.





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